Customer Service Guide

Do you need help? Please contact us!

Customer service

Customer service

Do you need help or support? Please contact us quickly and free of charge via email or live chat. We will respond to your message within 24 hours (weekdays).

If you inquire about the warranty, you can Warranty policy Read in advance.

If you request updates regarding your order, you can Shipment tracking visit.

You can also contact us via chat to report the return and manage your payments.

Data protection

In our Privacy Policy You will find detailed information on how we respect your privacy.


contact

For customer service:
E-mail: service.de@ipowerqueen.com
Tel: (+86) 0755 28267554
Monday to Friday 9:00 am - 6:00 pm (CST)

For news, media, events and social media (YouTube, Instagram, Facebook) influencer collaborations:
E-mail: marketingde@ipowerqueen.com

Social media: