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Customer Service Guide

Need help? Please contact us!

To customer service  

Customer service

If you need help or support? Please contact us quickly and free of charge via email or live chat. We will reply to your message within 24 hours (working days).

If you inquire about the warranty, you can read Warranty Policy in advance.

If you inquire about the To request updates on your order, you can visit Shipment Tracking.

You can also contact us in chat to report the return and manage your payments.

Data protection

In our Data protection declaration you will find detailed information on how to respect your privacy.


Contact

For customer service:
Email: service.de@ipowerqueen.com
Tel: (+86) 0755 28267554
Monday to Friday 9:00 am - 6:00 pm ( CST)

For news, media, events and social media (YouTube, Instagram, Facebook) Influencer collaboration:
Email: marketingde@ipowerqueen.com

Social media:

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