Shipping policy
Destinations
We deliver within the European Union (except Cyprus, Malta and Ireland).
All products are shipped from our warehouse in Germany.
Shipping costs
Free shipping for all orders within the EU (except Cyprus, Malta and Ireland).
Shipping method: DPD/UPS
Delivery time
The timeframe for delivery of the order is divided into two parts:
Processing time: 1-2 business days
Shipping time: 2-5 working days in Germany
4-7 working days within the EU
(Due to Covid-19, there is some delay in delivery.)
How can I track my order?
All orders are usually dispatched the next business day unless otherwise stated on the product page.
You will receive a shipping confirmation to your email address as soon as the order has been shipped.
You can track your order on our website at the following link: Shipment tracking
Contact information
E-mail: service.de@ipowerqueen.com