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Refund Policy

Refund

Power Queen offers a 30-day money-back guarantee for goods purchased directly from Power Queen.de. The product has not been used and is also in good condition.

As soon as we receive a request to return a product or cancel an order, we will issue a refund for you within 1-2 working days. Note: Some orders may take up to 7 working days to complete the refund as the bank verifies the order.

We will refuse the refund if the incorrect item is returned to us or if the item is not will be returned.

To request a refund and in case of further questions, please feel free to contact us by email: service.de@ipowerqueen.com.

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