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Customer service

Do you need help or support? Please contact us quickly and free of charge via email or live chat. We will reply to your message within 24 hours (weekdays).

If you inquire about the batteries, you can read the user manual or FAQs in advance.

If you inquire about the warranty, you can read Warranty Policy in advance.

If you inquire about the watch updates about your order, you can Tracking visit.

You can also contact us in chat to report the return and manage your payments.

Data protection

In our Data protection declaration you will find detailed information on how to respect your privacy.


For customer service:
Tel: (+86) 0755 28267554
Monday to Friday 9:00 am - 6:00 pm ( CST)

For news, media, events and social media (YouTube, Instagram, Facebook) Influencer collaboration:

Social media:
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